Last updated: May 2026
The free tier is free forever. No payment, no refund needed.
Pro is billed monthly. You can cancel at any time — your Pro access continues until the end of the current billing period. We do not prorate partial months.
If you were charged in error or experienced a significant service outage, contact us within 7 days of the charge and we will review your request. Refunds are issued at our discretion.
To request a refund, email billing@streamerfriend.com with your account email and the reason for your request.
Open your account page and use “Manage or cancel subscription”. Your access remains active until the end of the billing period.
Contact us at hello@streamerfriend.com and we'll get back to you within 24 hours.